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Intervals Companion

Frequently Asked Questions (FAQ)

1. Why do I see fitness, fatigue, and form data but my activities are missing?

If you're using Strava as your data source for Intervals.icu, your activities may not appear in Intervals Companion.
This is due to Strava's recent data policy changes, which prevent third-party apps like Intervals Companion from accessing detailed activity-level data through the Intervals.icu API.

To fix this:

This ensures that full activity data flows into Intervals.icu and becomes visible in Intervals Companion.

More details in this forum thread.

2. Why is my form data in the app different from the website?

Both the Intervals.icu website and the app allow you to choose how your Form is calculated:

  • Absolute value: Fitness - Fatigue
  • Percentage: (Fitness - Fatigue) / Fitness

Make sure the setting in the app matches your preference on the website. You can find this setting in the app under Settings > Fitness Settings > Form Calculation.

3. Why do I get a ‘data streams 403 error’ when viewing activity details?

403 stream error image

This error is caused by the Intervals.icu backend stream data API endpoint getting out of sync with your authentication token.

To fix this:

  • Open the app settings
  • Tap the Full Logout button
  • Log back in again

This will generate a new authentication token and resolve the issue.

4. What is the HRV widget? HRV widget image

The HRV widget helps you understand how your current heart rate variability (HRV) compares to your recent trends. It shows where your HRV falls within your 60-day average, adjusted by the standard deviation.

  • Top box (1): Your HRV value for today.
  • Bottom box (7): Your average HRV across the past 7 days.

Each box is color-coded to quickly indicate whether your HRV trend is improving, stable, or declining compared to your 60-day range.

This can be disabled by going to Settings > Fitness Settings > Show HRV Trend on Fitness Screen.

App Support

If you need assistance, feel free to reach out:

intervalscompanion@icloud.com

Privacy Policy

Intervals Companion does not collect, store, sell, or associate personal data with any other service.

The app stores your Intervals.icu Athlete ID, which is paired with Apple’s randomized device identifier. This is used exclusively to send silent push notifications through Apple’s Push Notification Service, allowing the app to refresh your data in the background automatically.

This process is required by Apple and ensures secure and efficient background updates